69 BD Privacy Policy

01 What Information We Collect

69 BD collects two types of information from you — data you provide directly, and data collected automatically. We always aim to collect only the minimum information necessary.

Information Provided Directly:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Residential address and postal code.
• National ID (NID) or passport details (for KYC verification).
• Payment method details (bKash/Nagad number or bank account information).
• Records of conversations with the support team.

Automatically Collected Information:

• IP address, browser type, and operating system.
• Site access times, page visit history, and session data.
• Device identifiers and network information.
• Logs of gaming activity and transactions.

We collect this information because we cannot maintain a safe and fair gaming environment without it. We do not request any additional or unnecessary data.

02 Purpose of Data Collection

69 BD uses your information for specific purposes. Each purpose is clearly outlined in the list below:

Your information will never be used beyond the purposes listed above. Before using your data for any new purpose, we will notify you and obtain your consent where required.

03 Cookies & Tracking Technologies

The 69 BD website uses cookies. Cookies are small text files stored in your browser that help enhance your experience on the site.

Types of cookies we use:

• Essential Cookies: Keeping login sessions active and security tokens — the site cannot function without these.
• Performance cookies: Analytics cookies used to measure site speed and performance.
• Preference Cookies: Remembers your language, theme, and layout preferences.
• Marketing Cookies: Helps show you relevant offers — only with your consent.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

04 Information Sharing & Disclosure

69 BD does not sell your personal information. However, data may be shared in the following limited circumstances:

• Payment Processors: Information required to process transactions via bKash, Nagad, or bank transfer.
• KYC service provider: With licensed institutions for identity verification.
• Legal authorities: In response to a court order or a lawful request from a regulatory authority.
• Technology Partners: Server hosting and security services — covered under strict confidentiality agreements.

In each of the above cases, information is shared only to the extent necessary and in strict compliance with security protocols. We never transfer data to advertisers, data brokers, or unrelated third parties.

05 Data Retention Period

We do not retain your information indefinitely. Each type of data has a defined retention policy:

• Account information: Up to 5 years from the account closure date (as required by legal obligation).
• Transaction Records: 7 years (in accordance with financial regulatory requirements).
• KYC documents: 5 years after account closure.
• Support Conversations: 2 years.
• Session & Log Data: 90 days.
• Marketing Preferences: Deleted within 30 days of opting out.

Once the retention period ends, data is securely deleted or fully anonymized. Certain information may need to be kept longer due to legal obligations.

06 Your Rights

Under GDPR and international data protection regulations, you have a number of important rights. 69 BD respects and upholds these rights.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

07 Children's Privacy

69 BD strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is completed at the time of registration.
• Age is verified through the KYC process.
• If a user is found to be under the age of 18, their account will be closed immediately.
• All collected data will be securely deleted.

If you believe a minor is using this platform, please contact us immediately.

08 Third-Party Links

The 69 BD platform may occasionally reference third-party services, such as payment gateways or game providers. In these cases, please note:

• Third-party websites and services operate under their own privacy policies.
• 69 BD is not responsible for the data protection practices of third parties.
• We only work with trusted, licensed partners.
• The payment processor's own data policy can be found in that service's terms and conditions.

We recommend reviewing the privacy policy of any third-party service before use.

09 Data Breach Plan

To ensure data protection in any unexpected situation, 69 BD follows a clearly defined Incident Response Plan.

• Immediate Action: The relevant regulatory authority will be notified within 72 hours of a breach being detected.
• Notifying Users: If a breach affects your data, you will be notified by email as quickly as possible.
• Loss Coverage: Immediate password resets and additional security measures will be applied to affected accounts.
• Investigation & Resolution: An independent cybersecurity expert will conduct an investigation and address any vulnerabilities identified.
• Transparency: Users will be informed of investigation findings and any actions taken.

Our servers and network infrastructure undergo regular penetration testing and security audits to identify and address potential vulnerabilities before they can cause harm.

10 Policy Updates & Contact

69 BD reserves the right to update this Privacy Policy at any time. In the event of changes, we will:

• We will update the "Last Updated" date at the top of the page.
• Advance notice will be sent to your registered email address for any significant changes.
• A 7-day notice period will be given before any updated policy takes effect.
• You will have the option to close your account if you do not accept the changes.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us: